Back to glossary

Price Elasticity

A measure of how sensitive customer demand is to changes in price, quantifying the percentage change in quantity demanded relative to a percentage change in price, essential for optimizing pricing strategies.

Price elasticity quantifies the relationship between price changes and demand changes. Elastic demand means customers are highly price-sensitive and small price increases cause significant demand drops. Inelastic demand means customers are relatively insensitive to price changes, allowing for price increases without major volume loss.

For growth teams, understanding price elasticity by segment and product is fundamental to pricing optimization and revenue growth. AI models can estimate elasticity at granular levels, determining not just overall price sensitivity but how it varies by customer segment, time period, competitive context, and product category. Growth engineers should build experimentation frameworks that safely test price variations across segments to empirically measure elasticity rather than relying on assumptions. Randomized pricing experiments must be designed carefully to avoid customer backlash and legal issues. The most valuable insight is often that elasticity varies dramatically across segments: price-sensitive customers may need discounts to convert, while value-focused customers respond to premium positioning. This knowledge enables personalized pricing strategies that maximize total revenue across the customer base rather than optimizing for a single price point.

Related Terms